Privacy Policy

Privacy Policy

Classical Arts Ireland is committed to protecting your privacy and data. We will use the infomation that we collect about you in accordance with data protection law.

This privacy policy sets out how Classical Arts Ireland uses and protects any information that you give Classical Arts Ireland when you use this website and how you can hold us accountable for that.

Classical Arts Ireland is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

What We Collect:

We may collect the following information:

  • name and address
  • contact information including email address
  • demographic information such as postcode, preferred venue and interests
  • other information relevant to customer offers and/or surveys
  • Links to and information from social media accounts

We keep a record of the emails we send you, and we may track whether you receive or open them, so we can make sure we are sending you the most relevant information.

Cookies

We use cookies on our website which collect information about you automatically so that we can help improve your experience by learning how the website is used. To evaluate and improve the website experience we collect anonymised aggregated technical information, which can include IP address, browser type and version, user’s device, operating system and platform; and information about your visit to our website including journey to, through and from our site (including time and date), pages you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and/or website.

Social Media Platforms

We engage with individuals on social media, through messages we have broadcast or news or event information, or adverts which may be tailored to your interests. We may receive non-personally identifying demographic or analytical data from social media platforms to help us evaluate the effectiveness of advertising, but only if you have allowed this in your settings, and under the terms of the privacy policy of the social media site.


What We Do With The Information We Gather:

We aim to be clear with you about how we use your personal data and only to use your personal data in ways which you would reasonably expect.

We will only use your personal data when the law allows us to. Most commonly we will use your data to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • Improving our products and services.
  • Periodically sending promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. This will not be excessively used– it is important to us that we do not become a ‘nuisance’ communicator.
  • On a very occasional basis, we may use your information to contact you for market/customer research purposes. We may contact you by email or mail. We may use the information to customise the website according to your interests.
  • To comply with a legal obligation, such as when you exercise your rights under data protection law or when we have to report to or respond to a request from government or law enforcement officials or to meet national security or law enforcement requirements or prevent illegal activity.
  • Based on your consent, for example when you have specifically consented to use of your information, for example to send you updates via email about what’s on, offers, news or about supporting us or sharing your details with our partner organisations where you’ve consented to this.

We use your data to:

  • Ensure we know how you prefer to be contacted
  • Help give you the best possible customer service and experience, and for you to send us your feedback
  • Tell you about changes in our services or new services, events, offers, competitions or opportunities to support us that we think you’ll find of interest
  • Occasionally invite you to participate in customer research
  • Tell us about your interests and venue preferences so that we can contact you with information tailored to you
  • Improve our services and our website through data and statistical analysis and research
  • Prevent fraud
  • Manage our business, including keeping financial records.

If you do not want to receive information by post or email about events, offers, services, or customer research, you have the option to unsubscribe at any time by clicking the unsubscribe link at the bottom of every email sent, or by contacting the Classical Arts Ireland team via the contact details at the end of this Privacy Policy.

 

Sharing Your Information:

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We limit access to it to those of our employees, agents, contracts and trusted service providers who have a need to know it.

We have put in place procedures to deal with any suspected data breach and will notify you and any applicable regulator when required to do so.

All our data is managed in compliance with the codes set out by the General Data Protection Regulation.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

How Long Do We Keep Your Information?

We will only keep your personal information in accordance with data protection law for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.  Where your information is no longer required, we will ensure it is disposed of, deleted or cached in a secure manner.

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorised use or disclosure of the information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.

Contact Us

Please contact us if you have any questions about our Privacy Policy, the information we hold about you, or if you wish to be removed from any communications or data processing activities or if you want us to update your information:

Email us at: admin@classicalartsireland.com

or write to;

Classical ArtsIreland
Malton – Suite #8
31-33 Merrion Road
Ballsbridge
Dublin 4

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Changes to this Policy

We may change this Privacy Policy from time to time. If we make any significant changes in the way we treat your personal information, we will make this clear on our website or by contacting you directly.

Last updated: 24 May 2018

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Privacy Policy